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Handle calls

Handling a call​

Handling calls made to your Africa’s Talking phone number is as easy as implementing a script on your web server that handles HTTP POST requests.

Steps Involved In Handling A Call Session​

Here is how it all comes together…

  • We receive a call to your phone number on our voice gateways, or you successfully initiate a call using our calling API
  • Our API sends a POST request to the notification callback URL that you have set for that phone number in your Voice Dashboard.
  • Your application responds with XML that tells our API how to handle the call. This XML will typically contain a list of actions that our API will execute in sequence.
  • Our API translates those actions into events or messages relayed back to the caller.